reviewed by Jeff Patton
Category Business
Developer United States Postal Service®
Size 4.04 MB
Platform Android, iOS
Updated 3rd April 2024
Reviewer Jeff Patton


Have you ever wondered how you can easily track your packages, schedule pickups, and find the nearest post office all in one place? Look no further than the USPS MOBILE® App.

In this article, we will explore the features of the app, how to download and set it up, its benefits, potential drawbacks, and user reviews.

By the end, you'll have all the information you need to decide if the USPS MOBILE® App is worth downloading. Let's dive in!

What Is the USPS MOBILE® App?

The USPS MOBILE® App is a mobile application developed by the United States Postal Service (USPS) to provide users with convenient access to postal services and package tracking functionalities.

Users can easily track their packages in real-time, manage their postal details, schedule deliveries, and even find the nearest USPS locations using the app. This mobile application streamlines the process of shipping and receiving packages by offering users a user-friendly interface and quick access to USPS services directly from their smartphones. With the USPS MOBILE® App, customers can stay updated on the status of their packages, receive notifications about deliveries, and make any necessary changes to their shipping preferences on the go.

What Are the Features of the USPS MOBILE® App?

The USPS MOBILE® App offers a range of features and functionalities designed to enhance user experience. These include package tracking, convenient delivery updates, and easy access to postal services.

Package Tracking

The Package Tracking feature on the USPS MOBILE® App allows users to monitor the status of their packages in real-time by scanning barcodes and receiving timely updates on their shipment's location.

By simply scanning the barcode on their package, users can access detailed information about their shipment's whereabouts and estimated time of arrival. The app sends push notifications to alert users about any status changes or delivery updates, ensuring they are always informed. Through the intuitive interface, tracking multiple packages simultaneously is a breeze, making it convenient for users to manage their deliveries efficiently. This feature streamlines the tracking process, providing a seamless and reliable experience for users.

Informed Delivery

Informed Delivery feature on the USPS MOBILE® App provides users with notifications and updates regarding their incoming mail and parcels, offering a convenient way to stay informed about their deliveries.

Users can access a wide range of information through this feature, including tracking details, estimated delivery times, and even images of the exterior of letter-sized mailpieces.

By receiving notifications on their devices, users have the advantage of being informed in real-time, giving them the ability to plan ahead and make arrangements for their incoming mail and packages.

This feature adds a layer of transparency to the delivery process, enhancing convenience and peace of mind for users expecting important documents or packages.

Schedule a Pickup

With the Schedule a Pickup feature on the USPS MOBILE® App, users can conveniently request pickups for their packages, manage alerts, and ensure secure login for scheduling pickups.

By utilizing the app's scheduling function, users have the flexibility to set specific pickup times that align with their availability, making the process more tailored to their needs. Users can easily set alerts to receive notifications about their scheduled pickups, ensuring they are always informed and prepared for the arrival of the postal service.

To guarantee a secure login process, the app employs robust security measures such as encryption protocols and password protection, safeguarding user data and minimizing the risks associated with online transactions.

Postage Calculator

The Postage Calculator feature on the USPS MOBILE® App enables users to calculate postage rates, explore refund options, and efficiently manage their postage needs.

By utilizing the Postage Calculator, individuals can input the weight, dimensions, and destination of their mail or package to determine the exact postage required for shipment. This tool streamlines the process of sending mail by providing real-time rate calculations, hence allowing users to plan and budget their postal expenses accurately. In the event of overpayment or any eligible refund scenarios, the Postage Calculator facilitates the refund process seamlessly, ensuring that users receive the appropriate reimbursements for unused postage. This feature serves as a comprehensive solution for individuals and businesses alike to handle their postage demands efficiently.

Find a Post Office

The Find a Post Office feature on the USPS MOBILE® App helps users locate nearby post office locations, access postal services, and streamline their search for USPS branches.

By utilizing the post office locator within the app, individuals can conveniently search for the nearest post office based on their current location or a specific address. This feature saves users time and effort by providing detailed directions, hours of operation, and available services at each branch.

With just a few taps, users can access a wide range of postal services, from sending packages and buying stamps to scheduling package pickups and tracking deliveries. The user-friendly interface of the app enhances the overall experience of interacting with USPS, making it easier for customers to manage their postal needs on-the-go.

How to Download and Set Up the USPS MOBILE® App?

To download and set up the USPS MOBILE® App, users can visit their respective app store, search for the app, and follow the on-screen instructions to create an account, customize settings, and navigate the user-friendly interface.

After successfully installing the app, users should launch it and proceed to set up their account by entering their relevant personal information. They can then adjust settings such as notification preferences, delivery notifications, and address book management to suit their needs.

To familiarize themselves with the user interface, users can explore different tabs like tracking, shipping, and settings to understand the functionalities available within the app.

By taking these steps, users can maximize the efficiency and convenience offered by the USPS MOBILE® App.

Is the USPS MOBILE® App Free to Use?

Yes, the USPS MOBILE® App is free to download and use, with optional in-app purchases available for users who wish to access additional features or payment options within the app.

These in-app purchases can provide users with enhanced functionality and convenience, allowing them to customize their experience based on their specific needs.

Whether you're looking for more efficient tracking tools or want to explore premium shipping options, the app offers a range of features that cater to various preferences.

The cost structure ensures that users can benefit from the core functionalities without any financial commitment, but also offers flexibility for those who want to enhance their postal experience further.

What Are the Benefits of Using the USPS MOBILE® App?

Using the USPS MOBILE® App offers users various benefits, including convenience, efficiency in package management, a user-friendly interface, and features like live map tracking for real-time package monitoring.


One of the key benefits of using the USPS MOBILE® App is the convenience it offers to users in navigating postal services, enhancing usability, and easily locating post office branches or service points.

The app's seamless integration of location services ensures that users can effortlessly find nearby post office locations, saving valuable time and effort. The user-friendly interface makes it simple to track packages, schedule pickups, and manage deliveries all in one place. By streamlining these processes, the app enhances the overall postal experience, allowing users to access essential services with just a few taps on their smartphones.

Real-Time Updates

The USPS MOBILE® App provides real-time updates on package tracking history, service alerts, and delivery updates to keep users informed and up-to-date on their shipments and postal activities.

These real-time updates play a crucial role in enhancing the overall user experience and ensuring efficiency in managing postal services. By tracking history in real time, users can easily monitor the journey of their packages from dispatch to delivery, allowing for transparency and peace of mind. Service alerts keep users informed about any disruptions or changes in postal operations, enabling them to plan accordingly. Delivery updates offer users timely notifications about the status of their shipments, fostering convenience and reducing uncertainty in the delivery process.

Cost Savings

Using the USPS MOBILE® App can lead to cost savings for users through features like easy access to postage rates, efficient scheduling of pickups, and options for postage refunds when necessary.

For businesses, being able to quickly determine accurate postage rates can prevent overpaying and ensure cost-effectiveness in shipping operations. The app's pickup scheduling feature streamlines the process, saving valuable time and optimizing logistics. With the ability to request postage refunds directly through the app, users can easily rectify any errors or discrepancies, further enhancing their overall cost-saving benefits. These functionalities not only simplify shipping tasks but also contribute to a more efficient and financially prudent approach to mailing and package shipment.

Are There Any Drawbacks to Using the USPS MOBILE® App?

While the USPS MOBILE® App offers numerous benefits, some users have reported occasional drawbacks such as missed deliveries or discrepancies in service quality, as reflected in user ratings.

User-reported feedback highlights these issues, with some customers expressing frustration over delayed notifications and inaccuracies in tracking information. One of the common complaints is the lack of real-time updates, leading to confusion and uncertainty regarding the status of their packages.

Concerns have been raised about the app's interface being somewhat clunky and difficult to navigate, affecting user experience negatively. By addressing these shortcomings through continuous improvements, the USPS Mobile App can enhance customer satisfaction and usability.

Is the USPS MOBILE® App Safe and Secure to Use?

The USPS MOBILE® App prioritizes user security and data protection, offering secure login options and robust security measures to ensure that users' information remains safe while using the app.

From encrypted password protection to secure socket layers (SSL) for data transmission, the app employs advanced technologies to safeguard user credentials and personal data. Stringent authentication protocols, such as multi-factor authentication, further enhance the app's security posture, thwarting unauthorized access attempts. With regular security updates and a dedicated team monitoring for potential threats, users can rest assured that their sensitive information is well-protected within the app's secure environment.

What Do Users Say About the USPS MOBILE® App?

User feedback on the USPS MOBILE® App has been mixed, with some customers praising its convenience and functionality, while others have expressed concerns about delivery accuracy and app performance, as reflected in varying ratings and customer reviews.

Many users have highlighted the app's user-friendly interface, which makes tracking packages and managing shipments a breeze. Positive comments frequently mention the ease of scheduling pickups and accessing shipping information on-the-go.

A notable percentage of reviewers have reported instances of delayed deliveries and glitches within the app, leading to frustrations and a dent in overall satisfaction levels. Despite these drawbacks, several users appreciate the app's ability to streamline their postal needs effectively, showcasing a blend of efficiency and room for improvement.

Final Verdict: Is the USPS MOBILE® App Worth Downloading?

Whether the USPS MOBILE® App is worth downloading depends on individual user preferences and priorities. While the app offers useful features such as service updates and package status tracking, users should consider factors like their reliance on postal services and the importance of real-time information before deciding to download the app.

Users may find the app particularly beneficial if they frequently send or receive mail, as the real-time package tracking feature can enhance the overall postal experience. The regular service updates provided by the app can also ensure that users stay informed about any changes or disruptions in the postal service, contributing to a smoother and more efficient mailing process. It is advisable for users to evaluate their mailing habits and the frequency of package shipments to fully appreciate the value that the USPS MOBILE® App can offer.

How to download and use

  1. Visit the app store link of your device below
  2. Download USPS MOBILE® app
  3. Open USPS MOBILE® on your device
  4. Follow the instructions on your screen

Jeff Patton

Jeff Patton, a dynamic reviewer, excels in evaluating a wide range of apps, offering insights that are both informative and engaging. His reviews are known for their depth, capturing the essence of each app's functionality and appeal to diverse users.

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