reviewed by Mike Mapley
Category Food and Drink
Developer OpenTable
Size 73.83 MB
Platform Android, iOS
Updated 7th March 2024
Reviewer Mike Mapley

OpenTable Review

Are you tired of waiting in long lines for a table at your favorite restaurant? Look no further than the OpenTable app!

We explore what the OpenTable app is, how it works, its main features, pros and cons, how to download and set it up, and the associated costs.

Discover alternatives to OpenTable, such as Yelp Reservations, Resy, and TableAgent, and how this app can revolutionize your dining experience!

What Is OpenTable App?

OpenTable App is a user-friendly platform that revolutionizes the restaurant dining experience by offering a seamless interface for making reservations and exploring various dining options.

With its innovative design and intuitive layout, the app simplifies the booking process, allowing users to quickly find and secure a table at their desired restaurant. Beyond just reservation management, OpenTable's diverse restaurant selection caters to a wide range of tastes and preferences, ensuring that there is something for everyone. Users can easily browse through different cuisines, atmospheres, and locations, making it convenient to discover new dining spots or revisit old favorites. This versatility and efficiency make OpenTable a go-to choice for those looking to enhance their dining experiences.

How Does OpenTable App Work?

OpenTable App functions as a comprehensive platform where users can make restaurant reservations, provide feedback, review ratings, and ensure a quality dining experience, all through a convenient mobile interface.

Upon accessing the OpenTable App, users can browse through an extensive selection of restaurants based on location, cuisine, or ambiance preferences. The reservation process is seamless, allowing diners to choose their desired date and time slot with just a few taps.

After dining, users can easily submit feedback on their experience, sharing their thoughts on the service, food quality, and overall ambiance. The rating system enables users to rate and review restaurants, helping fellow diners in making informed decisions for their next culinary adventure.

What Are The Main Features Of OpenTable App?

OpenTable App boasts a wide array of features designed to enhance the user's dining experience, including advanced search options, personalized recommendations, diverse cuisine selections, atmospheric preferences, convenient location filters, and pricing transparency.

Restaurant Search

The restaurant search feature on OpenTable App enables users to discover dining options based on specific criteria such as cuisine preferences, location filters, and personalized recommendations, ensuring a tailored dining experience.

By utilizing the search filters, users can narrow down their choices by selecting options like price range, distance, availability, and rating, enhancing their ability to find the perfect dining spot.

The personalized recommendations feature takes user preferences and past dining history into account, suggesting restaurants that align with their tastes. This level of customization not only saves time but also introduces users to new culinary experiences they might not have considered before.

The seamless integration of search, recommendations, and cuisine preferences elevates the user experience and makes restaurant exploration a delightful journey.


The reservations feature on OpenTable App streamlines the booking process by providing real-time availability updates, diverse menu options, and efficient table management functionalities, ensuring a hassle-free dining reservation experience.

This app allows users to easily browse through available reservation times at their favorite restaurants, select their preferred menu options, and secure their table with just a few taps on their mobile devices. The table management tools enable restaurants to efficiently organize bookings, allocate seats, and optimize their dining space to accommodate varying group sizes. The OpenTable App offers a seamless and convenient way for both diners and restaurants to manage reservations efficiently and enjoy a smooth dining experience.

Restaurant Reviews

OpenTable App allows users to access and contribute to restaurant reviews, ratings, and feedback, facilitating informed dining decisions and creating a vibrant community of diners sharing their dining experiences.

These user reviews play a crucial role in the overall dining landscape, offering valuable insights into the quality of food, service, and ambiance at different restaurants. Users can not only rate establishments based on their personal experiences but also provide detailed feedback that helps others make well-informed choices while dining out.

The interactive nature of OpenTable's review system fosters a sense of transparency and trust among diners, enhancing the dining experience for all members of the platform. With the power of shared dining experiences, users can discover new culinary gems and avoid potential disappointments, shaping the dining culture on the app.

Rewards Program

The rewards program offered by OpenTable App incentivizes frequent diners with loyalty rewards, discounts, and promotions, enhancing the overall dining experience and fostering customer loyalty.

By participating in the loyalty program, users can earn points for every reservation made through the app, which can later be redeemed for discounts on future dining experiences. These rewards not only save diners money but also create a sense of value and appreciation, encouraging them to continue using the platform. The personalized promotional offers tailored to individual preferences further make users feel special and appreciated, leading to increased customer retention and a stronger connection between diners and the OpenTable community.

What Are The Pros And Cons Of Using OpenTable App?

OpenTable App offers unparalleled convenience and quality in restaurant bookings, excellent customer service, and valuable feedback mechanisms, but some users may encounter limitations in availability and restaurant options.

The app's user-friendly interface and ability to easily search, book, and manage reservations have revolutionized the way people dine out. With real-time updates and instant confirmations, users can make and modify bookings at their fingertips, saving time and hassle. In addition, the app provides a platform for diners to leave reviews and ratings, allowing others to make informed decisions.

Some users have reported challenges in finding available reservations at popular eateries, especially during peak hours, and a narrower selection of restaurants in certain areas.


OpenTable App excels in providing a seamless experience with integrated payment options, timely notifications, and regular updates to enhance user engagement and satisfaction.

Its seamless integration with reservation systems at restaurants allows users to book tables effortlessly and securely, eliminating the need for multiple apps or calls. The convenient payment feature enables diners to settle their bills directly through the app, streamlining the dining experience. The app's timely notifications keep users informed about their reservations, ensuring a smooth and stress-free dining experience. OpenTable's commitment to frequent updates further demonstrates its dedication to improving user experience and staying ahead of evolving industry trends.

- Convenient Reservation Process

The convenient reservation process on OpenTable App ensures swift confirmation of bookings and enables hassle-free cancellations when needed, enhancing user satisfaction and booking efficiency.

Upon making a reservation through the OpenTable App, users receive an instant confirmation, providing peace of mind and assurance that their booking is secured. In the event of a change of plans, the app also offers a seamless cancellation procedure, allowing users to modify or cancel their reservations with just a few taps. This user-friendly approach simplifies the entire booking process, making it convenient and stress-free for diners to manage their dining arrangements effortlessly.

- Access To Restaurant Reviews

OpenTable App grants users access to a wealth of restaurant reviews, ratings, and feedback, empowering informed decision-making and enhancing the dining experience through shared user perspectives.

These user reviews serve as a valuable tool for individuals seeking to explore new dining options or make reservations at tried-and-true favorites. By browsing through the ratings and feedback provided by fellow diners, users can gain insights into the quality of service, ambiance, and overall dining experience at various establishments.

The interactive nature of the platform allows users to engage with each other, sharing recommendations and highlighting must-try dishes, thereby creating a sense of community within the app. This communal exchange of information ultimately enriches users' dining choices and fosters a culture of culinary exploration.


Despite its strengths, OpenTable App may face limitations in certain areas, including waitlist management and the availability of restaurant partners, which can impact user choices and preferences.

Efficient waitlist management is crucial for ensuring a seamless dining experience for users, but OpenTable App struggles at times to accurately reflect real-time wait times, leading to frustration among customers. The availability of restaurant partners on the app varies, resulting in limited options for users in certain locations. These challenges pose significant obstacles for users who rely on the app to make informed decisions about where and when to dine out, potentially causing them to seek alternative platforms for their restaurant reservations.

- Limited Availability In Some Areas

Users may encounter limitations in availability on OpenTable App in certain areas, affecting access to popular restaurants and influencing dining choices based on location constraints.

This issue of limited availability can be especially frustrating when users are looking to book reservations at highly sought-after dining venues in popular areas. The lack of available time slots may force users to consider alternatives or adjust their dining plans to accommodate the limited options.

Location preferences play a significant role in this scenario, as users may prioritize proximity to certain restaurants or dining spots that are known for their exceptional cuisine or ambiance. Navigating these constraints can require users to be more proactive in booking reservations well in advance, especially during peak dining hours or weekends when popular restaurants tend to fill up quickly.

- Limited Restaurant Options

OpenTable App may have constraints in offering a wide range of restaurant options, potentially limiting users' exposure to diverse dining experiences and recommendations, impacting their dining choices.

When users have fewer restaurant options to choose from on the OpenTable App, they may find themselves repeatedly selecting from a limited pool of establishments, ultimately missing out on hidden culinary gems and novel dining experiences. This limitation could lead to users feeling dissatisfied or stuck in a routine when it comes to their dining choices.

By having access to a more extensive selection of restaurants through the app, users would have the opportunity to explore various cuisines and culinary styles, diversifying their dining encounters and broadening their palate.

How To Download And Set Up OpenTable App?

To access the benefits of OpenTable App, users can download it from app stores or visit the website for online reservations, then follow the straightforward setup instructions to start enjoying seamless dining experiences.

  1. Upon downloading OpenTable App from app stores such as the Apple App Store or Google Play Store, users can easily install the application on their mobile devices.
  2. For those who prefer using a desktop or laptop, accessing the OpenTable website provides a seamless way to make online reservations.
  3. Once the app is installed or the website is accessed, users can create an account, input their dining preferences, and start exploring various restaurant options for making hassle-free online reservations.

What Are The Costs Associated With OpenTable App?

OpenTable App may entail costs such as reservation fees, cancellation charges, and potentially subscription fees for premium features, offering users the flexibility to choose services based on their dining preferences and booking frequency.

The reservation fees within the OpenTable App typically vary based on the restaurant and the time slot selected for the reservation. In addition to this, cancellation charges may apply if a booking is canceled within a certain timeframe.

Users have the option to explore subscription packages that provide access to exclusive benefits like priority reservations or special discounts at partner restaurants. This structure allows diners to tailor their experience according to their needs and preferences, enhancing the overall convenience and efficiency of the dining reservation process.

Reservation Fees

Reservation fees on OpenTable App may vary depending on the restaurant's policies, pricing models, and payment options, ensuring transparency in costs and facilitating secure booking transactions for users.

  1. Some restaurants may charge a flat reservation fee, while others might have dynamic pricing based on factors such as demand, time slots, or special events. This dynamic pricing model can influence the reservation fees users encounter when booking through the app.

OpenTable App allows users to view these fees upfront before confirming their reservations, giving them the opportunity to make an informed decision. The app offers various payment methods, including credit cards, debit cards, and digital wallets, to provide convenience and flexibility to users in completing their transactions efficiently.

Cancellation Fees

Cancellation fees on OpenTable App may be applicable based on reservation policies, serving as a mechanism to deter last-minute changes and uphold reservation integrity for both users and partner restaurants.

These penalties play a crucial role in ensuring that users honor their reservations and show consideration for the establishments they book with. By imposing a cancellation fee, OpenTable encourages individuals to plan their dining experiences thoughtfully and prioritize their commitments. This practice not only fosters a sense of accountability among users but also helps restaurants manage their bookings efficiently and reduce the impact of no-shows. Ultimately, the implementation of cancellation fees contributes to a more streamlined and respectful dining ecosystem on the app.

Subscription Fees

Subscription fees for premium features on OpenTable App offer users enhanced benefits and exclusive services, providing added value for frequent diners seeking customized dining experiences and priority reservations.

By opting for the subscription model, users can enjoy benefits such as personalized recommendations based on their dining preferences, access to exclusive events and promotions from partner restaurants, and the convenience of saving favorite dining spots for quick reservations. This not only streamlines the dining experience but also opens up a world of culinary possibilities with curated suggestions tailored to individual tastes and preferences.

What Are The Alternatives To OpenTable App?

While OpenTable App is a popular choice for dining reservations, users seeking alternatives may explore platforms like Yelp Reservations, Resy, or TableAgent for diverse booking options and varying features.

  1. Yelp Reservations provides a user-friendly interface that allows diners to browse through a wide selection of restaurants, read reviews, and make reservations seamlessly.
  2. Resy stands out for its exclusive partnerships with top-rated establishments, offering users the chance to secure hard-to-get reservations at sought-after dining spots.
  3. TableAgent, on the other hand, is a convenient platform known for its real-time availability updates and easy reservation management tools, making it a great choice for those who prioritize efficiency and simplicity in their booking process.

Yelp Reservations

Yelp Reservations provides users with dining recommendations, access to popular restaurants, and a comprehensive booking interface, catering to those seeking diverse culinary experiences and community-rated venues.

By leveraging Yelp Reservations, individuals can explore a wide array of dining options ranging from cozy cafes to upscale eateries, all easily accessible through the platform's user-friendly interface. Users can discover hidden gems and well-known establishments alike, with detailed insights and reviews from the vibrant community of diners and food enthusiasts.

Whether craving a specific cuisine or looking for trendy hotspots, Yelp Reservations ensures that users are connected to the pulse of the local dining scene, enabling them to make informed decisions and secure reservations at popular restaurants with just a few clicks.


Resy offers a user-friendly platform for making restaurant reservations through its mobile app, featuring transparent pricing models and seamless booking processes that cater to users seeking efficient dining solutions.

This innovative app allows diners to effortlessly secure a table at their favorite eateries with just a few clicks, eliminating the hassle of waiting on hold or dealing with busy hostesses. The pricing transparency on Resy ensures that customers can see exactly what they are paying for, minimizing any surprises when the bill arrives. The seamless booking procedures make it convenient for users to make and manage their reservations, offering a stress-free dining experience. With Resy, anyone can easily discover and reserve top dining spots, all from the convenience of their smartphone.


TableAgent offers a personalized dining experience by catering to user preferences, managing user profiles, and providing notifications for upcoming reservations, enhancing user engagement and satisfaction with tailored dining options.

By allowing users to input their dining preferences such as preferred cuisines, dietary restrictions, and favorite restaurants, TableAgent ensures that every dining experience is customized to their liking. Through user profile customization, individuals can save their favorite dining spots, track their dining history, and receive personalized recommendations based on past dining choices. The notification services offered by TableAgent keep users informed about special deals, new menu items, and upcoming reservation confirmations, simplifying the reservation process and creating a seamless dining experience.

How to download and use

  1. Visit the app store link of your device below
  2. Download OpenTable app
  3. Open OpenTable on your device
  4. Follow the instructions on your screen

Mike Mapley

Mike Mapley's reviews reflect his broad expertise in the app world, offering insights that balance technical details with user experience. His engaging analysis covers a spectrum of apps, providing valuable guidance to a diverse readership.

Get this app from official sources

Get for Android Get for iOS